About Us

Fast, friendly, and fully functional, our professional Inside Sales Service is well renowned throughout New Zealand. Our team is up for every job, managing projects with the skill and experience our clients have come to expect. We always stand behind our work, with customer satisfaction being our #1 priority. Contact us to learn more about our incredible staff and how they can help you!

It’s Time to Shine

Excel Sales can take your organization to new heights. All of our employees are committed to providing service of the highest quality, paying particular attention to work efficiently and expediently while keeping the lines of communication with our clients clear and concise. So why wait? it’s time to shine your brand name and be a ruling force in your industry.

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You Need More Than a Great In-House Sales Team

Based in Auckland, we service all of New Zealand with B2B and B2C door-to-door and telesales expertise. Our outsourced sales teams use sophisticated targeting tools to deliver results.Outsourcing your sales team to Excel saves you the time and expense of hiring, training, and managing a sales team. We have honed our sales pitch over five years of successful operations and can deliver results to you sooner than if you were to set up your own sales department.

We succeed for our customers by being passionate about consumers, offering our partners flexible contacts, making the right pairings of clients and contracts, and constantly measuring results against your own KPIs. We bundle it all with a continuous feedback loop that seeks constant improvements across all of our metrics.When you are ready to accelerate your sales and engagement, give Excel a call.

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Our in-house advertising team are passionate individuals who create retail & event-based kiosks to market your company. Our advertising team is fully trained in sales and can also close sales whilst at the kiosk to ensure new acquisitions. We hand-pick our advertising team and ensure they are fit to cater to your business target demographic. We ensure that our team members are fresh and enthusiastic at the kiosk by carrying out routine audits to ensure we are providing you with maximum value.

We raise the bar of sales targets and set new benchmarks for ourselves to accomplish. This has been evident in our successful partnerships and are reflected in our rapid growth, having grown from 6 employees to over 40 in 5 years. During this time, we have invested in advanced technology for territory and sales management. This enables us to provide in-depth market insights for our client’s products. Our best month in record have been adding 920 customers to one of our clients which was over 90% of the targets set. We have acquired 30000+ customers for our client partners in last 5 years making Excel Sales the first choice for customer acquisitions. Out of the total acquisitions, despite the pandemic and restrictions we have acquired 5200+ customers this year alone which is evident of Excel Sales’ ability to perform under any business environment.

In Excel Sales, our values reflect who we are and what we stand for as a company. These values are broken down into 5 key principles:

Quality

We strive to provide outstanding direct sales solutions which deliver premium value to our clients. We believe quality is achieved by having the right people. Therefore, we have created a rigorous recruitment process. Once a new member joins our team, they go through a comprehensive 4-week training program. These 4 weeks consist of online learning through a comprehensive LMS pack we’ve built and shadowing our experienced team members. At the end of the 4-weeks, the new members undergo a knowledge test, and an on-the-door observation to better understand where the development areas lay post the induction period. We believe recruiting, developing, and empowering our outstanding team members is the most important part of creating long-term sales success.

Teamwork

We believe in having small, tight-knit teams. This allows our management team to successfully support their teams in reaching objectives and strategically utilize resources available. This also provides an opportunity for team managers to allocate time and resources to develop members within their team. This results in greater speed to competency for our team members and creates closer relationships between our team members.

Respect for people

We value our people, our clients, and our customers. At Excel Sales, we prioritize our clients’ needs while being customer centric. It is important to bring together shared beliefs and recognise strengths within the team to strive towards a common goal. We do our utmost to deliver quality customer solutions to everyone that we speak to, whilst respecting their time, space, and values. We tailor our communication to engage diverse audiences by making information and our services accessible through establishing cultural competency in our teams.

A will to win

There’s nothing better than a healthy and competitive sales environment. We exhibit a strong will to win in the marketplace and in every aspect of our business. We pride ourselves on performance sales by always have exciting competitions our team members take part in! This means enough is never enough. We love going above and beyond for our clients and customers to deliver the best results and exceed our targets.

Personal accountability

We take ownership for delivering on our commitments and meeting our client’s needs. Everyone within our team understands that they have a role to play that contributes to our end goal.
Our goal at Excel Sales is to be a leader in direct sales solutions. We are currently developing our own customized door-to-door Sales software which will take the industry to new heights. The software will incorporate the years of knowledge we have built to allow targeted campaigns, combining our prior knowledge of local data with current trends. This software will lead to greater results, further satisfying the needs of our clients and can easily be connected with our client partners systems for a smoother Sales Operations without compromising the security.

As a business we aim to establish strong foundational relationships with both our clients and customers through credible actions, integrity, and quality services. We are continually looking to enhance our services, develop new strategies and partnerships. We firmly believe, by continuing to empower our team members, and continuously reviewing our processes, we can deliver immense value to all our clients. The customer experience, and ensuring our clients’ needs are met, are at the heart of everything we do.